Guarantee: All nursery stock is to be in fair condition when picked up or shipped.
Warranty: Our products come with a one year warranty from the time of pick up or time of plants leaving our nursery for shipping. If a plant dies within 1 year of purchase due to circumstances out of the customers power, a store credit of equal value will be given. Shipping charges are final and non compensatable or refundable once the items ship from the nursery. Acts of nature are not covered in the warranty. For items deemed damaged in transit, advice will be given on caring for the plant and if the plant does not come back nicely the next season an equal value store credit will be applied. You must notify us of damaged plants immediately and hold for advice. We reserve the right to deny a warranty credit if we find evidence that the plant was neglected or damaged due to customer error. Please note plants purchased outside of your growing zone will not be covered under our warranty. For items lost in transit an equal value store credit will be applied.
Cancellations: All cancellations must be made within 14 days of the time of purchase. After 14 days the option to cancel is voided. A 25% cancellation/restocking fee will be applied to all cancelled orders or items. You can not cancel an order once it has been shipped from the nursery.